policies





DEPOSIT & REFUND POLICY

  1. DEPOSIT MINIMUM IS $100.00 PER CABIN.

  2. CREDIT CARD IS REQUIRED TO MAKE YOUR RESERVATION.

  3. DEPOSIT PAYMENTS CAN BE MADE WITH MASTERCARD, VISA, MONEY ORDER ,CASH OR PERSONAL CHECK. ( PERSONAL CHECKS AND MONEY ORDER DEPOSITS MUST BE RECEIVED WITHIN SEVEN DAYS FROM THE DAY THAT YOU MAKE YOUR RESERVATION) DEPOSIT WILL BE APPLIED TO THE FULL AMOUNT OF YOUR CABIN RENTAL.

  4. A FULL REFUND OF DEPOSIT WILL BE MADE IF RESERVATION IS CANCELLED THIRTY DAYS OR MORE PRIOR TO SCHEDULED ARRIVAL. NO REFUND WILL BE MADE WITH LESS THAN THIRTY DAYS CANCELLATION NOTICE OR IF YOU DECIDE TO CHECK OUT EARLY OR FOR CANCELED HOLIDAY RESERVATIONS.

  5. PLEASE CALL FOR POLICIES ON HOLIDAY RESERVATIONS, DEPOSITS AND CANCELLATIONS.

  6. PLEASE CALL FOR POLICIES ON MULTIPLE CABIN RESERVATIONS, DEPOSITS AND CANCELLATIONS.

PET POLICY -- NO PET FEES!

  1. PLEASE REALIZE - THESE POLICIES ARE IN PLACE TO MAKE ALL OUR GUESTS STAY MORE ENJOYABLE AND TO KEEP US FROM HAVING TO CHARGE PET FEES.

  2. WE HAVE A TWO PET LIMIT PER CABIN.

  3. PETS MUST BE KEPT ON A LEASH AND NOT ALLOWED TO RUN LOOSE.

  4. YOU ARE RESPONSIBLE FOR CLEANING UP AFTER YOUR PETS BOTH INSIDE AND OUTSIDE OF THE CABINS. YOUR CABIN HAS A VACUUM AND WE HAVE A POOPER SCOOPER AVAILABLE FOR YOUR USE--PLEASE DO!

  5. PLEASE NO PETS ON THE FURNITURE, ON THE BEDS OR IN THE HOT TUBS!

  6. YOU WILL BE RESPONSIBLE FOR ANY INJURY CAUSED BY YOUR PET.

  7. YOU WILL BE RESPONSIBLE FOR DAMAGE TO CABINS OR PROPERTY CAUSED BY YOUR PETS.

  8. PLEASE HAVE YOUR PET'S SHOTS UP TO DATE AND WEARING FLEA PROTECTION.

  9. IF YOU WILL BE GONE FOR AN EXTENDED TIME & CANNOT TAKE YOUR PET W/ YOU, PLEASE LET US KNOW.

  10. YOUR CO-OPERATION IS GREATLY APPRECIATED!

CLEANING & SUPPLIES -- NO CLEANING FEES!

Please realize these policies are in place to make all our guests' stay more enjoyable and to keep us from having to charge extra fees. We do not provide daily maid service and since we do not charge a cleaning fee, we ask that you leave the cabins in reasonably clean condition. Before check out please remove your bed linens, do your dishes and bag your trash.

Linens and towels are provided and are not to leave the cabins. An initial set up of trash bags, toilet paper, papertowels, facesoap, dish soap, coffee and a one load box of tide in cabins with washer and dryers is provided. Extra items will be your responsibility.

Cobb Creek Cabins • 106 Cobb Circle, Murphy, North Carolina 28906 • Phone: 828-837-0270 • Email: cobbcreekcabins@yahoo.com